Refund policy
✨ RETURNS & REFUNDS POLICY
Tulley’s Boutique
At Tulley’s Boutique, we want you to feel confident and beautiful in every piece you purchase. If something isn’t quite right, we’re here to help — within reason and policy.
🛍 RETURNS
We accept returns within 30 days of delivery for eligible items that are:
• Unworn
• Unwashed
• Tags attached
• Free of stains, odors, deodorant marks, makeup, or damage
• In original packaging
Items must be in original condition to qualify.
💳 REFUNDS & STORE CREDIT
Once your return is received and inspected:
• Approved returns may be refunded to your original payment method
OR
• You may choose to receive store credit (recommended for faster processing)
Original shipping fees are non-refundable.
Customers are responsible for return shipping costs.
🔁 EXCHANGES
We offer exchanges based on availability. If the item you want is unavailable, store credit will be issued. Size exchanges within 14 days of delivery. Not the right fit? Email us within 14 days of delivery and we’ll swap your item for a different size. We ship your new size to you free.
Items must be unworn, unwashed, and have tags attached. Exchanges depend on availability. If your size is sold out, we’ll issue store credit. Final sale items aren’t eligible.
❌ FINAL SALE ITEMS
The following items are FINAL SALE and cannot be returned or exchanged:
• Sale or clearance items
• Gift cards
• Swimwear
• Bodysuits
• Accessories
Please review carefully before purchasing.
🚨 DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, you must contact us within 3 days of delivery at:
Please include:
• Your order number
• Clear photos of the issue
Claims made after 3 days of delivery may not be approved.
📦 HOW TO START A RETURN
To initiate a return, email us for approval and instructions:
Once approved, send your item to:
Tulley’s Boutique
8029 W McNab Road
Tamarac, FL 33321
Please include your receipt or proof of purchase.
⚖ POLICY NOTES
• We reserve the right to refuse returns that do not meet policy requirements.
• Excessive returns may result in refusal of future transactions.
• Refund processing times depend on your financial institution.